Refund and Return Policy

Effective Date: March 14, 2025

At Jazznovas, we want you to be completely satisfied with your purchase. If for any reason you’re not satisfied with your order, we offer a straightforward return and refund policy.

Returns
We accept returns within 30 days from the date of purchase. To qualify for a return, the product must be unused, in its original packaging, and in resellable condition. Please contact our customer service team to initiate a return.

Refunds
Once we receive the returned product and verify its condition, we will process a refund to your original payment method. Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

Non-Returnable Items
Certain items, such as clearance products, gift cards, and downloadable software, are non-returnable and non-refundable.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange a replacement or full refund at no additional cost to you.

Exchanges
If you would prefer an exchange instead of a return, we are happy to assist you in exchanging your product for another item of equal value.

Contact Us
For any inquiries or assistance regarding returns, refunds, or exchanges, please contact us at:
Email: info@jazznovas.xyz
Phone: 077 7994 5339

Thank you for choosing Jazznovas!